Integrate the Salesforce API with the Teamwork Desk API

Setup the Salesforce API trigger to run a workflow which integrates with the Teamwork Desk API. Pipedream's integration platform allows you to integrate Salesforce and Teamwork Desk remarkably fast. Free for developers.

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Popular Ways to Connect Salesforce with Teamwork Desk#

Add Contact to Campaign with Salesforce (REST API) API on New Customer Created from Teamwork Desk API

Teamwork Desk + Salesforce

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Add Contact to Campaign with Salesforce (REST API) API on New Customer Reply from Teamwork Desk API

Teamwork Desk + Salesforce

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Add Contact to Campaign with Salesforce (REST API) API on New Ticket Created from Teamwork Desk API

Teamwork Desk + Salesforce

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Add Lead to Campaign with Salesforce (REST API) API on New Customer Created from Teamwork Desk API

Teamwork Desk + Salesforce

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Add Lead to Campaign with Salesforce (REST API) API on New Customer Reply from Teamwork Desk API

Teamwork Desk + Salesforce

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Popular Salesforce and Teamwork Desk Triggers#

New Customer Created from the Teamwork Desk API

Emit new event when a new customer is created.

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New Customer Reply from the Teamwork Desk API

Emit new event when a customer reply.

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New Ticket Created from the Teamwork Desk API

Emit new event when a new ticket is created.

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New Deleted Record (Instant, of Selectable Type) from the Salesforce API

Emit new event when a record of the selected object type is deleted. See the documentation

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New Deleted Record (of Selectable Type) from the Salesforce API

Emit new event (at regular intervals) when a record of arbitrary object type (selected as an input parameter by the user) is deleted. See the docs for more information.

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Popular Salesforce and Teamwork Desk Actions#

Add Contact to Campaign with the Salesforce API

Adds an existing contact to an existing campaign. See the documentation

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Create Customer with the Teamwork Desk API

Create a new customer See the documentation

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Add Lead to Campaign with the Salesforce API

Adds an existing lead to an existing campaign. See the documentation

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Create Ticket with the Teamwork Desk API

Create a new ticket See the documentation

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Convert SOAP XML Object to JSON with the Salesforce API

Converts a SOAP XML Object received from Salesforce to JSON

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Overview of Salesforce#

The Salesforce (REST API) provides a powerful platform for creating and managing customer relationships with a wide array of features like data manipulation, querying, and complex automation. With Pipedream's serverless execution, you can create workflows that automate your sales processes, sync data with other platforms, enhance customer engagement, and trigger actions based on specific events. Dive into Salesforce data, streamline lead management, track customer interactions, and push or pull data to or from Salesforce seamlessly.

Connect Salesforce#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    salesforce_rest_api: {
      type: "app",
      app: "salesforce_rest_api",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.salesforce_rest_api.$auth.instancetype}/services/oauth2/userinfo`,
      headers: {
        Authorization: `Bearer ${this.salesforce_rest_api.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Teamwork Desk#

The Teamwork Desk API provides the means to programmatically access and manipulate customer support ticket data. By integrating it with Pipedream, you can automate ticketing workflows, streamline customer interactions, and connect support data with other business tools. Whether syncing tickets to a CRM, setting up custom alerts, or generating reports, the API's capabilities allow for a variety of automations to enhance support operations.

Connect Teamwork Desk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    teamwork_desk: {
      type: "app",
      app: "teamwork_desk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.teamwork_desk.$auth.domain}/me.json`,
      headers: {
        Authorization: `Bearer ${this.teamwork_desk.$auth.oauth_access_token}`,
        "Accept": `application/json`,
      },
    })
  },
})

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