Integrate the Salesforce API with the RingCentral API

Setup the Salesforce API trigger to run a workflow which integrates with the RingCentral API. Pipedream's integration platform allows you to integrate Salesforce and RingCentral remarkably fast. Free for developers.

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Popular Ways to Connect Salesforce with RingCentral#

Add Contact to Campaign with Salesforce (REST API) API on New Inbound Message Event (Instant) from RingCentral API

RingCentral + Salesforce

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Add Contact to Campaign with Salesforce (REST API) API on New Outbound Message Event (Instant) from RingCentral API

RingCentral + Salesforce

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Add Contact to Campaign with Salesforce API on New Call Recording from RingCentral API

RingCentral + Salesforce

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Add Contact to Campaign with Salesforce API on New Event (Instant) from RingCentral API

RingCentral + Salesforce

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Add Contact to Campaign with Salesforce API on New Inbound Call (Instant) from RingCentral API

RingCentral + Salesforce

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Popular Salesforce and RingCentral Triggers#

New Call Recording from the RingCentral API

Emit new events when a call recording is created

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New Event (Instant) from the RingCentral API

Emit new event for each notification from RingCentral of a specified type

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New Inbound Call (Instant) from the RingCentral API

Emit new event on each incoming call

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New Inbound Fax (Instant) from the RingCentral API

Emit new event on each incoming fax

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New Inbound Message Event (Instant) from the RingCentral API

Emit new event for each status change of inbound messages of a specific type

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Popular Salesforce and RingCentral Actions#

Add Contact to Campaign with the Salesforce API

Adds an existing contact to an existing campaign. See the documentation

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Create Meeting with the RingCentral API

Creates a new meeting. See the API docs here.

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Add Lead to Campaign with the Salesforce API

Adds an existing lead to an existing campaign. See the documentation

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Download Recording with the RingCentral API

Gets a recording and downloads it to the /tmp directory. See the documentation

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Convert SOAP XML Object to JSON with the Salesforce API

Converts a SOAP XML Object received from Salesforce to JSON

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Overview of Salesforce#

The Salesforce (REST API) provides a powerful platform for creating and managing customer relationships with a wide array of features like data manipulation, querying, and complex automation. With Pipedream's serverless execution, you can create workflows that automate your sales processes, sync data with other platforms, enhance customer engagement, and trigger actions based on specific events. Dive into Salesforce data, streamline lead management, track customer interactions, and push or pull data to or from Salesforce seamlessly.

Connect Salesforce#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    salesforce_rest_api: {
      type: "app",
      app: "salesforce_rest_api",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.salesforce_rest_api.$auth.instancetype}/services/oauth2/userinfo`,
      headers: {
        Authorization: `Bearer ${this.salesforce_rest_api.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of RingCentral#

RingCentral is a comprehensive cloud communication platform that melds messaging, video, and phone services. Integrating RingCentral with Pipedream allows for automated workflows involving SMS sending, call management, and leveraging communication logs for data-driven insights. With Pipedream's serverless execution model, you can trigger actions based on specific RingCentral events or schedule tasks to run at predetermined intervals, all without writing extensive code.

Connect RingCentral#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    ringcentral: {
      type: "app",
      app: "ringcentral",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.ringcentral.$auth.instancetype}.ringcentral.com/restapi/v1.0/account/~`,
      headers: {
        Authorization: `Bearer ${this.ringcentral.$auth.oauth_access_token}`,
      },
    })
  },
})

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