Integrate the Salesforce API with the Gorgias API

Setup the Salesforce API trigger to run a workflow which integrates with the Gorgias API. Pipedream's integration platform allows you to integrate Salesforce and Gorgias remarkably fast. Free for developers.

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Popular Ways to Connect Salesforce with Gorgias#

Add Contact to Campaign with Salesforce (REST API) API on New Ticket Message from Gorgias API

Gorgias + Salesforce

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Add Contact to Campaign with Salesforce API on New Ticket from Gorgias API

Gorgias + Salesforce

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Add Contact to Campaign with Salesforce API on New Updated Ticket from Gorgias API

Gorgias + Salesforce

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Add Lead to Campaign with Salesforce (REST API) API on New Ticket Message from Gorgias API

Gorgias + Salesforce

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Add Lead to Campaign with Salesforce API on New Ticket from Gorgias API

Gorgias + Salesforce

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Popular Salesforce and Gorgias Triggers#

New Ticket from the Gorgias API

Emit new event when a ticket is created. See the documentation

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New Ticket Message from the Gorgias API

Emit new event when a ticket message is created. See the documentation

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New Updated Ticket from the Gorgias API

Emit new event when a ticket is updated. See the documentation

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New Deleted Record (Instant, of Selectable Type) from the Salesforce API

Emit new event when a record of the selected object type is deleted. See the documentation

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New Deleted Record (of Selectable Type) from the Salesforce API

Emit new event (at regular intervals) when a record of arbitrary object type (selected as an input parameter by the user) is deleted. See the docs for more information.

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Popular Salesforce and Gorgias Actions#

Add Contact to Campaign with the Salesforce API

Adds an existing contact to an existing campaign. See the documentation

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Create Customer with the Gorgias API

Create a new customer. See the docs

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Add Lead to Campaign with the Salesforce API

Adds an existing lead to an existing campaign. See the documentation

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Create Ticket with the Gorgias API

Create a new ticket. See the docs

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Convert SOAP XML Object to JSON with the Salesforce API

Converts a SOAP XML Object received from Salesforce to JSON

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Overview of Salesforce#

The Salesforce (REST API) provides a powerful platform for creating and managing customer relationships with a wide array of features like data manipulation, querying, and complex automation. With Pipedream's serverless execution, you can create workflows that automate your sales processes, sync data with other platforms, enhance customer engagement, and trigger actions based on specific events. Dive into Salesforce data, streamline lead management, track customer interactions, and push or pull data to or from Salesforce seamlessly.

Connect Salesforce#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    salesforce_rest_api: {
      type: "app",
      app: "salesforce_rest_api",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.salesforce_rest_api.$auth.instancetype}/services/oauth2/userinfo`,
      headers: {
        Authorization: `Bearer ${this.salesforce_rest_api.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Gorgias#

Gorgias is a helpdesk platform that centralizes customer interactions and automates common support tasks. Utilizing the Gorgias API on Pipedream allows you to streamline customer service processes by creating automated workflows. With these integrations, you can sync customer data, manage tickets, automate responses, and track support metrics, effectively turning Gorgias into an engine for customer support automation.

Connect Gorgias#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    gorgias_oauth: {
      type: "app",
      app: "gorgias_oauth",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.gorgias_oauth.$auth.domain}.gorgias.com/api/users/0`,
      headers: {
        Authorization: `Bearer ${this.gorgias_oauth.$auth.oauth_access_token}`,
        "Accept": `application/json`,
      },
    })
  },
})

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