SailPoint
Discover the core of Identity Security.
Integrate the SailPoint API with the Zendesk API
Setup the SailPoint API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate SailPoint and Zendesk remarkably fast. Free for developers.
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Popular SailPoint and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of SailPoint#
The SailPoint API enables the automation of identity governance tasks, streamlining user access management, compliance controls, and security policies across an organization's IT environment. It's a powerful tool for managing identities, entitlements, and role-based access controls, ensuring that the right people have the right access at the right time. With Pipedream, you can use this API to create workflows that react to specific events, orchestrate multi-step processes, and integrate with other services to enhance identity operations.
Connect SailPoint#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
sailpoint: {
type: "app",
app: "sailpoint",
}
},
async run({steps, $}) {
return await axios($, {
method: "post",
url: `https://https://{{custom_fields.tenant}}.{{custom_fields.domain}}/v3/public-identities`,
headers: {
'Authorization': `Bearer ${this.sailpoint.$auth.oauth_access_token}`
}
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies