Integrate the RSS API with the Plain API

Setup the RSS API trigger to run a workflow which integrates with the Plain API. Pipedream's integration platform allows you to integrate RSS and Plain remarkably fast. Free for developers.

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Popular Ways to Connect RSS with Plain#

Add Customer to Group with Plain API on New Item in Feed from RSS API

RSS + Plain

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Create Customer Event with Plain API on New Item in Feed from RSS API

RSS + Plain

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Create Thread with Plain API on New Item in Feed from RSS API

RSS + Plain

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Upsert Customer with Plain API on New Item in Feed from RSS API

RSS + Plain

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Add Customer to Group with Plain API on New Item From Multiple RSS Feeds from RSS API

RSS + Plain

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Popular RSS and Plain Triggers#

New Item in Feed from the RSS API

Emit new items from an RSS feed

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New Item From Multiple RSS Feeds from the RSS API

Emit new items from multiple RSS feeds

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Random item from multiple RSS feeds from the RSS API

Emit a random item from multiple RSS feeds

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Customer Created from the Plain API

Emit new event when a customer is created.

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Customer Deleted from the Plain API

Emit new event when a customer is deleted.

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Popular RSS and Plain Actions#

Add Customer to Group with the Plain API

Adds a customer to a customer group. See the documentation

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Merge RSS Feeds with the RSS API

Retrieve multiple RSS feeds and return a merged array of items sorted by date See documentation

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Create Customer Event with the Plain API

Creates an event with a customer. See the documentation

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Create Thread with the Plain API

Creates a new thread with a given customer. See the documentation

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Upsert Customer with the Plain API

Creates or updates customer with customer details. See the documentation

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Overview of RSS#

The RSS app allows users to automatically fetch and parse updates from web feeds. This functionality is pivotal for staying abreast of content changes or updates from websites, blogs, and news outlets that offer RSS feeds. With Pipedream, you can harness the RSS API to trigger workflows that enable a broad range of automations, like content aggregation, monitoring for specific keywords, notifications, and data synchronization across platforms.

Connect RSS#

module.exports = defineComponent({
  props: {
    rss: {
      type: "app",
      app: "rss",
    }
  },
  async run({steps, $}) {
    // Retrieve items from a sample feed
    const Parser = require('rss-parser');
    const parser = new Parser();
    
    const stories = []
    
    // Replace with your feed URL
    const url = "https://pipedream.com/community/latest.rss"
    
    const feed = await parser.parseURL(url);
    const { title, items } = feed
    this.title = title
    
    if (!items.length) {
      $end("No new stories")
    }
    
    this.items = items
  },
})

Overview of Plain#

The Plain API provides functionality for automating customer support tasks, such as managing conversations, customers, and team inboxes. Within Pipedream, you can leverage these features to create custom workflows that respond to events from your app or external services, triggering actions in Plain. By integrating the Plain API with Pipedream, you can enhance customer support efficiency, streamline communication, and keep customer data synchronized across platforms.

Connect Plain#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    plain: {
      type: "app",
      app: "plain",
    }
  },
  async run({steps, $}) {
    const data = {
      "query": `query Workspace {
        workspace(workspaceId: "${this.plain.$auth.workspace_id}") {
            id
            publicName
        }
    }`,
    }
    return await axios($, {
      method: "post",
      url: `https://core-api.uk.plain.com/graphql/v1`,
      headers: {
        Authorization: `Bearer ${this.plain.$auth.api_key}`,
        "Content-Type": `application/json`,
      },
      data,
    })
  },
})

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