Integrate the RSS API with the Mojo Helpdesk API

Setup the RSS API trigger to run a workflow which integrates with the Mojo Helpdesk API. Pipedream's integration platform allows you to integrate RSS and Mojo Helpdesk remarkably fast. Free for developers.

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Popular Ways to Connect RSS with Mojo Helpdesk#

Create Ticket with Mojo Helpdesk API on New Item in Feed from RSS API

RSS + Mojo Helpdesk

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Create User with Mojo Helpdesk API on New Item in Feed from RSS API

RSS + Mojo Helpdesk

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Create Ticket with Mojo Helpdesk API on New Item From Multiple RSS Feeds from RSS API

RSS + Mojo Helpdesk

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Create Ticket with Mojo Helpdesk API on Random item from multiple RSS feeds from RSS API

RSS + Mojo Helpdesk

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Create User with Mojo Helpdesk API on New Item From Multiple RSS Feeds from RSS API

RSS + Mojo Helpdesk

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Popular RSS and Mojo Helpdesk Triggers#

New Item in Feed from the RSS API

Emit new items from an RSS feed

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New Item From Multiple RSS Feeds from the RSS API

Emit new items from multiple RSS feeds

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New Ticket Created from the Mojo Helpdesk API

Emit new event when a new ticket is created. See the docs here

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Random item from multiple RSS feeds from the RSS API

Emit a random item from multiple RSS feeds

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New Ticket With Due Date Created from the Mojo Helpdesk API

Emit new event when a new unassigned ticket with a due date is created. See the docs

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Popular RSS and Mojo Helpdesk Actions#

Create Ticket with the Mojo Helpdesk API

Create a new ticket. See the docs here

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Merge RSS Feeds with the RSS API

Retrieve multiple RSS feeds and return a merged array of items sorted by date See documentation

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Create User with the Mojo Helpdesk API

Create a new user. See the docs here

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Overview of RSS#

The RSS app allows users to automatically fetch and parse updates from web feeds. This functionality is pivotal for staying abreast of content changes or updates from websites, blogs, and news outlets that offer RSS feeds. With Pipedream, you can harness the RSS API to trigger workflows that enable a broad range of automations, like content aggregation, monitoring for specific keywords, notifications, and data synchronization across platforms.

Connect RSS#

module.exports = defineComponent({
  props: {
    rss: {
      type: "app",
      app: "rss",
    }
  },
  async run({steps, $}) {
    // Retrieve items from a sample feed
    const Parser = require('rss-parser');
    const parser = new Parser();
    
    const stories = []
    
    // Replace with your feed URL
    const url = "https://pipedream.com/community/latest.rss"
    
    const feed = await parser.parseURL(url);
    const { title, items } = feed
    this.title = title
    
    if (!items.length) {
      $end("No new stories")
    }
    
    this.items = items
  },
})

Overview of Mojo Helpdesk#

Mojo Helpdesk API lets you seamlessly integrate your customer support system into your business workflow. With this API, you can automate ticket creation, update statuses, track ticket progress, manage user accounts, and extract ticket data for analysis. Take advantage of Pipedream's capabilities to connect Mojo Helpdesk with various services, triggering actions based on customer interactions, automating responses, and synchronizing data across platforms to streamline your customer support and enhance the user experience.

Connect Mojo Helpdesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    mojo_helpdesk: {
      type: "app",
      app: "mojo_helpdesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.mojohelpdesk.com/api/v2/users`,
      params: {
        access_key: `${this.mojo_helpdesk.$auth.access_key}`,
      },
    })
  },
})

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