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Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Rollbar is an error tracking software that provides you with the ability to monitor, analyze, and manage errors in real-time. Through its API, Rollbar offers endpoints for fetching items, updating items, and managing projects, among other tasks. Integrating the Rollbar API on Pipedream allows you to automate responses to errors, synchronize error data with other tools, and create custom alerts or dashboards. With Pipedream's serverless platform, you can connect Rollbar events to hundreds of other services without writing complex code.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
rollbar: {
type: "app",
app: "rollbar",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.rollbar.com/api/1/users`,
headers: {
"Accept": `application/json`,
"X-Rollbar-Access-Token": `${this.rollbar.$auth.access_token}`,
},
})
},
})
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})