Integrate the Rocket Chat API with the ServiceNow API

Setup the Rocket Chat API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Rocket Chat and ServiceNow remarkably fast. Free for developers.

Popular Ways to Connect Rocket Chat with ServiceNow#

Create Table Record with ServiceNow API on New Channel Created from Rocket Chat API

Rocket Chat + ServiceNow

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Create Table Record with ServiceNow API on New Message in Public Channel from Rocket Chat API

Rocket Chat + ServiceNow

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Create Table Record with ServiceNow API on New User Created from Rocket Chat API

Rocket Chat + ServiceNow

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Get Table Record By SysId with ServiceNow API on New Channel Created from Rocket Chat API

Rocket Chat + ServiceNow

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Get Table Record By SysId with ServiceNow API on New Message in Public Channel from Rocket Chat API

Rocket Chat + ServiceNow

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Popular Rocket Chat and ServiceNow Triggers#

New Channel Created from the Rocket Chat API

Emit new event when a new channel is created in RocketChat.

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New Message in Public Channel from the Rocket Chat API

Emit new event when a new message is posted to a specific public channel.

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New User Created from the Rocket Chat API

Emit new event when a new user is created in RocketChat.

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Popular Rocket Chat and ServiceNow Actions#

Create Channel with the Rocket Chat API

Creates a new channel. See the documentation

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Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Update Table Record with the ServiceNow API

Updates the specified record with the name-value pairs included in the request body.

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Overview of Rocket Chat#

Rocket Chat is a customizable and open-source team chat platform that's a popular alternative for team communication. With its API, you can automate a variety of tasks, such as sending messages, creating channels, managing users, and integrating with various services for a seamless workflow. Leveraging Pipedream's capabilities, you can use Rocket Chat API to create intricate workflows and connect them with other apps to streamline communication, trigger actions based on messages, and synchronize data across platforms.

Connect Rocket Chat#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    rocket_chat: {
      type: "app",
      app: "rocket_chat",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.rocket_chat.$auth.domain}/api/v1/me`,
      headers: {
        "X-Auth-Token": `${this.rocket_chat.$auth["X-Auth-Token"]}`,
        "X-User-Id": `${this.rocket_chat.$auth["X-User-Id"]}`,
      },
      params: {
        userId: `${this.rocket_chat.$auth["X-User-Id"]}`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})