Open-source, Python based stack for simplifying #automation and making genai work for any business. Build locally, operate from the cloud, run anywhere.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
The Robocorp API allows you to automate complex business processes by leveraging the power of robotic process automation (RPA). With this API, you can manage and run bots that perform tasks ranging from simple data entry to intricate workflows involving various systems and data sources. Integrating the Robocorp API with Pipedream opens up possibilities for orchestrating these automation tasks based on triggers from a multitude of web applications and services, streamlining processes without the need for manual intervention.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
robocorp: {
type: "app",
app: "robocorp",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://cloud.robocorp.com/api/v1/workspaces/${this.robocorp.$auth.workspace_id}/processes`,
headers: {
"Authorization": `RC-WSKEY ${this.robocorp.$auth.api_key}`,
},
})
},
})
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})