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with RingCentral and Gorgias?
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Popular RingCentral and Gorgias Triggers#
Emit new event when a ticket message is created. See the documentation
Emit new event for each notification from RingCentral of a specified type
Emit new event when a ticket is updated. See the documentation
Popular RingCentral and Gorgias Actions#
Gets a recording and downloads it to the /tmp directory. See the documentation
Overview of RingCentral#
RingCentral is a comprehensive cloud communication platform that melds messaging, video, and phone services. Integrating RingCentral with Pipedream allows for automated workflows involving SMS sending, call management, and leveraging communication logs for data-driven insights. With Pipedream's serverless execution model, you can trigger actions based on specific RingCentral events or schedule tasks to run at predetermined intervals, all without writing extensive code.
Connect RingCentral#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
ringcentral: {
type: "app",
app: "ringcentral",
}
},
async run({steps, $}) {
return await axios($, {
url: `${this.ringcentral.$auth.instancetype}.ringcentral.com/restapi/v1.0/account/~`,
headers: {
Authorization: `Bearer ${this.ringcentral.$auth.oauth_access_token}`,
},
})
},
})
Overview of Gorgias#
Gorgias is a helpdesk platform that centralizes customer interactions and automates common support tasks. Utilizing the Gorgias API on Pipedream allows you to streamline customer service processes by creating automated workflows. With these integrations, you can sync customer data, manage tickets, automate responses, and track support metrics, effectively turning Gorgias into an engine for customer support automation.
Connect Gorgias#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
gorgias_oauth: {
type: "app",
app: "gorgias_oauth",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.gorgias_oauth.$auth.domain}.gorgias.com/api/users/0`,
headers: {
Authorization: `Bearer ${this.gorgias_oauth.$auth.oauth_access_token}`,
"Accept": `application/json`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies