# RingCentral — Pipedream Connect

> Experience Intelligent Phone, Meetings, Contact Center, and AI Solutions with RingCentral, the complete cloud communications platform.

- API slug: `ringcentral` (use in MCP headers and tool keys)
- Auth: OAuth (Pipedream-managed)
- Categories: Communication
- Website: https://ringcentral.com
- This page (HTML): https://pipedream.com/apps/ringcentral
- Tools: 8 actions · 10 triggers

## Connect via MCP (recommended)

- Endpoint: `https://remote.mcp.pipedream.net/v3`
- Headers: `Authorization: Bearer <token>` · `x-pd-project-id` · `x-pd-environment` · `x-pd-external-user-id` · `x-pd-app-slug: ringcentral`

```ts
import { Client } from "@modelcontextprotocol/sdk/client/index.js"
import { StreamableHTTPClientTransport } from "@modelcontextprotocol/sdk/client/streamableHttp.js"
import { PipedreamClient } from "@pipedream/sdk"

const pd = new PipedreamClient({
  projectId: process.env.PIPEDREAM_PROJECT_ID!,
  clientId: process.env.PIPEDREAM_CLIENT_ID!,
  clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
  projectEnvironment: "production",
})

const accessToken = await pd.rawAccessToken

const transport = new StreamableHTTPClientTransport(
  new URL("https://remote.mcp.pipedream.net/v3"),
  {
    requestInit: {
      headers: {
        Authorization: `Bearer ${accessToken}`,
        "x-pd-project-id": process.env.PIPEDREAM_PROJECT_ID!,
        "x-pd-environment": "production",
        "x-pd-external-user-id": "{external_user_id}", // any stable ID for this user in your system
        "x-pd-app-slug": "ringcentral",
      },
    },
  },
)

const mcp = new Client({ name: "my-agent", version: "1.0.0" })
await mcp.connect(transport)

const { tools } = await mcp.listTools()

// e.g. run Create Contact:
const result = await mcp.callTool({
  name: "ringcentral-create-contact",
  arguments: {
    accountId: "Account ID",
    extensionId: ["Extensions"],
  },
})
```

Docs: [MCP guide](https://pipedream.com/docs/connect/mcp/developers.md)

## API proxy

For a RingCentral endpoint with no pre-built tool, the proxy forwards your request with the connected user's credentials attached.

```bash
# The path segment is the target URL, URL-safe base64 encoded:
# https://api.example.com/v1/me

curl "https://api.pipedream.com/v1/connect/{project_id}/proxy/aHR0cHM6Ly9hcGkuZXhhbXBsZS5jb20vdjEvbWU?external_user_id={external_user_id}&account_id=apn_xxxxxxx" \
  -H "Authorization: Bearer {access_token}" \
  -H "x-pd-environment: production"
```

Docs: [API proxy guide](https://pipedream.com/docs/connect/api-proxy.md)

## SDK

```ts
import { PipedreamClient } from "@pipedream/sdk"

const pd = new PipedreamClient({
  projectId: process.env.PIPEDREAM_PROJECT_ID!,
  clientId: process.env.PIPEDREAM_CLIENT_ID!,
  clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
  projectEnvironment: "production",
})

const result = await pd.actions.run({
  id: "ringcentral-create-contact",
  externalUserId: "{external_user_id}", // any stable ID for this user in your system
  configuredProps: {
    ringcentral: { authProvisionId: "apn_xxxxxxx" },
    accountId: "Account ID",
    extensionId: ["Extensions"],
  },
})
```

Docs: [Managed auth guide](https://pipedream.com/docs/connect/managed-auth/quickstart.md) · [Tools guide](https://pipedream.com/docs/connect/components.md)

## Actions (8)

### `ringcentral-create-contact` — Create Contact (Write)

Creates a user personal contact. See the documentation

Full schema: https://pipedream.com/apps/ringcentral/actions/create-contact.md

### `ringcentral-create-meeting` — Create Meeting (Write)

Creates a new meeting. See the API docs here.

Full schema: https://pipedream.com/apps/ringcentral/actions/create-meeting.md

### `ringcentral-download-recording` — Download Recording (Read-only)

Gets a recording and downloads it to the /tmp directory. See the documentation

Full schema: https://pipedream.com/apps/ringcentral/actions/download-recording.md

### `ringcentral-get-message` — Get Message (Write)

Get message from the Message Store. See the API docs here

Full schema: https://pipedream.com/apps/ringcentral/actions/get-message.md

### `ringcentral-list-country-id-options` — List Country ID Options (Read-only)

Retrieves available options for the Country ID field.

Full schema: https://pipedream.com/apps/ringcentral/actions/list-country-id-options.md

### `ringcentral-list-extension-id-options` — List Extensions Options (Read-only)

Retrieves available options for the Extensions field.

Full schema: https://pipedream.com/apps/ringcentral/actions/list-extension-id-options.md

### `ringcentral-make-callout` — Make  CallOut (Write)

Creates a new outbound call out session. See the API docs here

Full schema: https://pipedream.com/apps/ringcentral/actions/make-callout.md

### `ringcentral-send-sms` — Send SMS (Write)

Creates and sends a new text message. See the API docs here

Full schema: https://pipedream.com/apps/ringcentral/actions/send-sms.md

## Triggers (10)

### `ringcentral-new-call-recording` — New Call Recording (Polling)

Emit new events when a call recording is created

Full schema: https://pipedream.com/apps/ringcentral/triggers/new-call-recording.md

### `ringcentral-new-event` — New Event (Instant) (Instant)

Emit new event for each notification from RingCentral of a specified type

Full schema: https://pipedream.com/apps/ringcentral/triggers/new-event.md

### `ringcentral-new-inbound-call` — New Inbound Call (Instant) (Instant)

Emit new event on each incoming call

Full schema: https://pipedream.com/apps/ringcentral/triggers/new-inbound-call.md

### `ringcentral-new-inbound-fax` — New Inbound Fax (Instant) (Instant)

Emit new event on each incoming fax

Full schema: https://pipedream.com/apps/ringcentral/triggers/new-inbound-fax.md

### `ringcentral-new-inbound-message` — New Inbound Message Event (Instant) (Instant)

Emit new event for each status change of inbound messages of a specific type

Full schema: https://pipedream.com/apps/ringcentral/triggers/new-inbound-message.md

### `ringcentral-new-inbound-sms` — New Inbound SMS (Instant) (Instant)

Emit new event on each incoming SMS

Full schema: https://pipedream.com/apps/ringcentral/triggers/new-inbound-sms.md

### `ringcentral-missed-inbound-call` — New Missed Inbound Call (Instant) (Instant)

Emit new event each time an incoming call is missed

Full schema: https://pipedream.com/apps/ringcentral/triggers/missed-inbound-call.md

### `ringcentral-new-outbound-call` — New Outbound Call (Instant) (Instant)

Emit new event on each outgoing call

Full schema: https://pipedream.com/apps/ringcentral/triggers/new-outbound-call.md

### `ringcentral-new-outbound-message` — New Outbound Message Event (Instant) (Instant)

Emit new event for each outbound message event. This only includes the event, not the actual message.

Full schema: https://pipedream.com/apps/ringcentral/triggers/new-outbound-message.md

### `ringcentral-new-voicemail-message` — New Voicemail Message (Instant) (Instant)

Emit new event when a new voicemail message is received

Full schema: https://pipedream.com/apps/ringcentral/triggers/new-voicemail-message.md

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- All apps: https://pipedream.com/apps — index: https://pipedream.com/llms.txt
- Pipedream docs for agents: https://pipedream.com/docs/llms.txt