Integrate the Richpanel API with the ServiceNow API

Setup the Richpanel API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Richpanel and ServiceNow remarkably fast. Free for developers.

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Popular Ways to Connect Richpanel with ServiceNow#

Create Table Record with ServiceNow API on New Message in Ticket from Richpanel API

Richpanel + ServiceNow

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Create Table Record with ServiceNow API on New Support Ticket Created from Richpanel API

Richpanel + ServiceNow

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Get Table Record By SysId with ServiceNow API on New Message in Ticket from Richpanel API

Richpanel + ServiceNow

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Get Table Record By SysId with ServiceNow API on New Support Ticket Created from Richpanel API

Richpanel + ServiceNow

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Get Table Records with ServiceNow API on New Message in Ticket from Richpanel API

Richpanel + ServiceNow

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Popular Richpanel and ServiceNow Triggers#

New Message in Ticket from the Richpanel API

Emit new event when a new message is sent on an existing or new ticket.

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New Support Ticket Created from the Richpanel API

Emit new event when a support ticket is created.

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Popular Richpanel and ServiceNow Actions#

Add Ticket Message with the Richpanel API

Adds a message to an existing ticket. See the documentation

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Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Create Ticket with the Richpanel API

Creates a new support ticket in Richpanel. See the documentation

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Connect Richpanel#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    richpanel: {
      type: "app",
      app: "richpanel",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.richpanel.com/v1/users`,
      headers: {
        "accept": `application/json`,
        "x-richpanel-key": `${this.richpanel.$auth.api_key}`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API lets developers access and manipulate records, manage workflows, and integrate with other services on its IT service management platform. These capabilities support automating tasks, syncing data across platforms, and boosting operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})

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