Richpanel

Richpanel is the help desk software that helps you create a seamless support experience for both the customer & support teams.

Integrate the Richpanel API with the Node API

Setup the Richpanel API trigger to run a workflow which integrates with the Node API. Pipedream's integration platform allows you to integrate Richpanel and Node remarkably fast. Free for developers.

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Run Node Code with Node API on New Message in Ticket from Richpanel API
Richpanel + Node
 
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Run Node Code with Node API on New Support Ticket Created from Richpanel API
Richpanel + Node
 
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New Message in Ticket from the Richpanel API

Emit new event when a new message is sent on an existing or new ticket.

 
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New Support Ticket Created from the Richpanel API

Emit new event when a support ticket is created.

 
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Add Ticket Message with the Richpanel API

Adds a message to an existing ticket. See the documentation

 
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Run Node Code with the Node API

Write custom Node.js code and use any of the 400k+ npm packages available. Refer to the Pipedream Node docs to learn more.

 
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Create Ticket with the Richpanel API

Creates a new support ticket in Richpanel. See the documentation.

 
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Update Ticket Status with the Richpanel API

Updates the status of an existing ticket in Richpanel. See the documentation.

 
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Connect Richpanel

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    richpanel: {
      type: "app",
      app: "richpanel",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.richpanel.com/v1/users`,
      headers: {
        "accept": `application/json`,
        "x-richpanel-key": `${this.richpanel.$auth.api_key}`,
      },
    })
  },
})

Overview of Node

Develop, run and deploy your Node.js code in Pipedream workflows, using it between no-code steps, with connected accounts, or integrate Data Stores and File Stores.

This includes installing NPM packages, within your code without having to manage a package.json file or running npm install.

Below is an example of installing the axios package in a Pipedream Node.js code step. Pipedream imports the axios package, performs the API request, and shares the response with subsequent workflow steps:

Connect Node

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// To use previous step data, pass the `steps` object to the run() function
export default defineComponent({
  async run({ steps, $ }) {
    // Return data to use it in future steps
    return steps.trigger.event
  },
})

Community Posts

Automate checking a ticket system's availability with Node.js and Pipedream
Automate checking a ticket system's availability with Node.js and Pipedream
How I used Node.js and Pipedream to automatically scrape a ticket booking site and notify me if availability had changed.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo