Integrate the Reverse Contact API with the Zendesk API

Setup the Reverse Contact API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Reverse Contact and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect Reverse Contact with Zendesk#

Enrich Profile with Reverse Contact API on New Ticket (Instant) from Zendesk API

Zendesk + Reverse Contact

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Enrich Profile with Reverse Contact API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Reverse Contact

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Enrich Profile with Reverse Contact API on Ticket Closed (Instant) from Zendesk API

Zendesk + Reverse Contact

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Enrich Profile with Reverse Contact API on Ticket Pended (Instant) from Zendesk API

Zendesk + Reverse Contact

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Enrich Profile with Reverse Contact API on Ticket Solved (Instant) from Zendesk API

Zendesk + Reverse Contact

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Popular Reverse Contact and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Reverse Contact and Zendesk Actions#

Enrich Profile with the Reverse Contact API

Returns enriched profile information with the given email. See docs here

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Reverse Contact#

The Reverse Contact API unlocks the potential to enrich and reverse-lookup contact details. By feeding it an email, phone number, or social media handle, you can unveil a wealth of associated information, such as other contact methods, social profiles, and more. In Pipedream, you can leverage this API to automate data enrichment for leads, verify user data, or integrate enriched contact data into CRMs or marketing platforms.

Connect Reverse Contact#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    reversecontact: {
      type: "app",
      app: "reversecontact",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.reversecontact.com/enrichment`,
      params: {
        apikey: `${this.reversecontact.$auth.api_key}`,
        mail: `{your_target_email}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})