Integrate the Rev API with the Zendesk API

Setup the Rev API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Rev and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Rev with Zendesk#

Create Automated Transcription Order Using External Link with Rev API on New Ticket (Instant) from Zendesk API

Zendesk + Rev

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Create Automated Transcription Order Using External Link with Rev API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Rev

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Create Automated Transcription Order Using External Link with Rev API on Ticket Closed (Instant) from Zendesk API

Zendesk + Rev

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Create Automated Transcription Order Using External Link with Rev API on Ticket Pended (Instant) from Zendesk API

Zendesk + Rev

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Create Automated Transcription Order Using External Link with Rev API on Ticket Solved (Instant) from Zendesk API

Zendesk + Rev

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Popular Rev and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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Order Submitted from the Rev API

Emit new event when an order is submitted. See docs here.

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Popular Rev and Zendesk Actions#

Create Automated Transcription Order Using External Link with the Rev API

Submit a new automated transcription order using a external link that contains the media. See docs here.

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Caption Order Using External Link with the Rev API

Submit a new caption order using a external link that contains the media. See docs here.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Create Transcription Order Using External Link with the Rev API

Submit a new transcription order using a external link that contains the media. See docs here.

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Overview of Rev#

The Rev API offers transcription, caption, and translation services, which you can integrate into automated workflows on Pipedream. Imagine automatically transcribing recorded meetings, generating captions for user-generated video content, or translating documents on-the-fly. With Rev, you can streamline media production, enhance accessibility, and break down language barriers, all while maintaining high accuracy.

Connect Rev#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    rev: {
      type: "app",
      app: "rev",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://www.rev.com/api/v1/orders`,
      headers: {
        "Authorization": `Rev ${this.rev.$auth.client_api_key}:${this.rev.$auth.user_api_key}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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