Integrate the Retriever API with the Zendesk API

Setup the Retriever API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Retriever and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Retriever with Zendesk#

Create Device Return with Retriever API on New Ticket (Instant) from Zendesk API

Zendesk + Retriever

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Create Device Return with Retriever API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Retriever

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Create Device Return with Retriever API on Ticket Closed (Instant) from Zendesk API

Zendesk + Retriever

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Create Device Return with Retriever API on Ticket Pending (Instant) from Zendesk API

Zendesk + Retriever

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Create Device Return with Retriever API on Ticket Solved (Instant) from Zendesk API

Zendesk + Retriever

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Popular Retriever and Zendesk Triggers#

New Device Return Order from the Retriever API

Triggers when a new device return order is created. See the documentation

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Popular Retriever and Zendesk Actions#

Create Device Return with the Retriever API

Creates a device return order. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Get Order with the Retriever API

Fetches a single device return order. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Retriever#

The Retriever API is designed for automating contact information retrieval, enriching your CRM data, or building lead generation tools. By integrating it with Pipedream, you can strategically extract valuable data and automate workflows for marketing, sales, or customer support. Pipedream’s serverless platform enables you to connect Retriever with hundreds of other apps, triggering actions based on new data, or updating systems in real-time.

Connect Retriever#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    retriever: {
      type: "app",
      app: "retriever",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.helloretriever.com/api/v1/device_returns/`,
      headers: {
        Authorization: `Bearer ${this.retriever.$auth.api_key}`,
        "Content-Type": `application/json`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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