Send a Net Promoter Score® survey to your clients and start gathering, analyzing and acting on the received customer feedback.
Write custom Node.js code and use any of the 400k+ npm packages available. Refer to the Pipedream Node docs to learn more.
The Retently API offers a robust set of features for gathering and leveraging customer feedback. With it, you can automate the collection of NPS scores, follow up on customer surveys, and integrate customer sentiment data into other business tools. Pipedream makes these interactions smooth by triggering workflows from Retently events or sending data back to Retently, enabling you to synchronize your customer feedback with the rest of your tech stack effortlessly.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
retently: {
type: "app",
app: "retently",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.retently.com/api/v2/nps/customers`,
headers: {
"Authorization": `api_key=${this.retently.$auth.api_key}`,
},
})
},
})
Develop, run and deploy your Node.js code in Pipedream workflows, using it between no-code steps, with connected accounts, or integrate Data Stores and File Stores.
This includes installing NPM packages, within your code without having to manage a package.json
file or running npm install
.
Below is an example of installing the axios
package in a Pipedream Node.js code step. Pipedream imports the axios
package, performs the API request, and shares the response with subsequent workflow steps:
// To use previous step data, pass the `steps` object to the run() function
export default defineComponent({
async run({ steps, $ }) {
// Return data to use it in future steps
return steps.trigger.event
},
})