Respond.io
A business messaging platform that unifies customer communication for tech-savvy orgs that market, sell & support across instant messaging, web chat & email.
Integrate the Respond.io API with the Zendesk API
Setup the Respond.io API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Respond.io and Zendesk remarkably fast. Free for developers.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular Respond.io and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Respond.io#
The Respond.io API provides a gateway to interact with a platform designed for business messaging, allowing for automation of conversations, contact management, and message dispatch across various channels like SMS, WhatsApp, and Facebook Messenger. In Pipedream, you can construct workflows that leverage these capabilities to sync with other services, trigger actions based on received messages, or even conduct analytics over message data. This harnesses the power of serverless execution to simplify and enhance customer communication strategies.
Connect Respond.io#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
respond_io: {
type: "app",
app: "respond_io",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.respond.io/v2/space/user`,
headers: {
Authorization: `Bearer ${this.respond_io.$auth.access_token}`,
"Content-Type": `application/json`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies