Integrate the Respond.io API with the ServiceNow API

Setup the Respond.io API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Respond.io and ServiceNow remarkably fast. Free for developers.

Popular Respond.io and ServiceNow Actions#

Create Table Record with the ServiceNow API

Inserts one record in the specified table.

Try it

Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

Try it

Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

Try it

Update Table Record with the ServiceNow API

Updates the specified record with the name-value pairs included in the request body.

Try it

Overview of Respond.io#

The Respond.io API provides a gateway to interact with a platform designed for business messaging, allowing for automation of conversations, contact management, and message dispatch across various channels like SMS, WhatsApp, and Facebook Messenger. In Pipedream, you can construct workflows that leverage these capabilities to sync with other services, trigger actions based on received messages, or even conduct analytics over message data. This harnesses the power of serverless execution to simplify and enhance customer communication strategies.

Connect Respond.io#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    respond_io: {
      type: "app",
      app: "respond_io",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.respond.io/v2/space/user`,
      headers: {
        Authorization: `Bearer ${this.respond_io.$auth.access_token}`,
        "Content-Type": `application/json`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})