Reply
Digital Services, Technology and Consulting
Integrate the Reply API with the Zendesk API
Setup the Reply API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Reply and Zendesk remarkably fast. Free for developers.
Popular Reply and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Reply#
The Reply API on Pipedream empowers you to automate sales and outreach by integrating with a powerful sales engagement platform. By harnessing this API, you can create, update, and track communication with leads, manage contact information, and automate follow-up emails based on triggers from a vast array of other apps. This enables you to streamline sales workflows, enhance lead engagement, and improve conversion rates without manual intervention.
Connect Reply#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
reply: {
type: "app",
app: "reply",
}
},
async run({steps, $}) {
return await axios($, {
url: ` https://api.reply.io/v1/people`,
params: {
apiKey: `${this.reply.$auth.api_key}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})