Integrate the Reply.io API with the Zendesk API

Setup the Reply.io API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Reply.io and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect Reply.io with Zendesk#

Create or Update Contact and Push to Campaign with Reply.io API on New Ticket (Instant) from Zendesk API

Zendesk + Reply.io

Try it

Create or Update Contact and Push to Campaign with Reply.io API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Reply.io

Try it

Create or Update Contact and Push to Campaign with Reply.io API on Ticket Closed (Instant) from Zendesk API

Zendesk + Reply.io

Try it

Create or Update Contact and Push to Campaign with Reply.io API on Ticket Pended (Instant) from Zendesk API

Zendesk + Reply.io

Try it

Create or Update Contact and Push to Campaign with Reply.io API on Ticket Solved (Instant) from Zendesk API

Zendesk + Reply.io

Try it

Popular Reply.io and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

Try it

New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

Try it

New Contact Added from the Reply.io API

Emit new event when a new contact is added. See the docs here

Try it

Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

Try it

New Contact Opted Out (Instant) from the Reply.io API

Emit new event when a person opts out. See the docs here

Try it

Popular Reply.io and Zendesk Actions#

Create or Update Contact with the Reply.io API

Create a new contact or update if they already exist. See the docs here

Try it

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

Try it

Create or Update Contact and Push to Campaign with the Reply.io API

Create a new contact, or update if they already exist, and push contact to the selected campaign. See the docs here

Try it

Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

Try it

Mark Contact as Finished with the Reply.io API

Mark a contact as finished in all campaigns by their email address. See the docs here

Try it

Overview of Reply.io#

The Reply.io API on Pipedream allows users to automate their sales engagement and follow-up processes efficiently. Leveraging this API, you can streamline communication by triggering personalized emails, managing contacts, and analyzing the performance of sales campaigns. Using Pipedream's serverless platform, you can create workflows that perform actions in Reply.io in response to events from other apps, schedule tasks, and process data in real-time.

Connect Reply.io#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    reply_io: {
      type: "app",
      app: "reply_io",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.reply.io/v1/people`,
      headers: {
        "X-Api-Key": `${this.reply_io.$auth.api_key}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})