Integrate the Reflect API with the Zendesk API

Setup the Reflect API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Reflect and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Reflect with Zendesk#

Append Daily Note with Reflect API on New Ticket (Instant) from Zendesk API

Zendesk + Reflect

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Append Daily Note with Reflect API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Reflect

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Append Daily Note with Reflect API on Ticket Closed (Instant) from Zendesk API

Zendesk + Reflect

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Append Daily Note with Reflect API on Ticket Pending (Instant) from Zendesk API

Zendesk + Reflect

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Append Daily Note with Reflect API on Ticket Solved (Instant) from Zendesk API

Zendesk + Reflect

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Popular Reflect and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Link Created from the Reflect API

Emit new event when a new link is created. See the documentation

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Popular Reflect and Zendesk Actions#

Append Daily Note with the Reflect API

Append to a daily note. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Link with the Reflect API

Create a new link. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Get User with the Reflect API

Retieves information about the authenticated user. See the documentation

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Overview of Reflect#

The Reflect API offers a platform for creating automated tests without writing code. It enables users to build workflows that can record and replay web interactions, check the functionality and performance of web applications, and trigger alerts or actions based on test results. With Pipedream, you can harness the Reflect API to integrate automated testing into complex workflows, combining it with various apps and services for a seamless DevOps experience.

Connect Reflect#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    reflect: {
      type: "app",
      app: "reflect",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://reflect.app/api/users/me`,
      headers: {
        Authorization: `Bearer ${this.reflect.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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