Re:amaze
Re:amaze is a helpdesk and customer communications platform, helping eCommerce businesses deliver better support experiences with tools designed to boost sales and engagement.
Integrate the Re:amaze API with the Zendesk API
Setup the Re:amaze API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Re:amaze and Zendesk remarkably fast. Free for developers.
Popular Re:amaze and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Re:amaze#
Re:amaze is a customer service and engagement platform that combines email, social media, mobile, and live chat communication with customers into a single, integrated dashboard. Leveraging the Re:amaze API on Pipedream allows automating routine support tasks, syncing customer data across platforms, triggering event-based communications, and more. This API's functionality can streamline customer interactions, ensure timely responses, and enhance overall customer experience management.
Connect Re:amaze#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
re_amaze: {
type: "app",
app: "re_amaze",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.re_amaze.$auth.domain}.reamaze.io/api/v1/contacts`,
headers: {
"Accept": `application/json`,
},
auth: {
username: `${this.re_amaze.$auth.email}`,
password: `${this.re_amaze.$auth.api_token}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})