Ratecard
We help your company to improve every day by collecting feedback and reviews on autopilot via your ATS, CRM or ERP 💪🚀
Integrate the Ratecard API with the Zendesk API
Setup the Ratecard API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Ratecard and Zendesk remarkably fast. Free for developers.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular Ratecard and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Ratecard#
The Ratecard API allows you to automate the feedback collection and reputation management process. With its endpoints, you can send out surveys, collect responses, and analyze customer satisfaction metrics. Integrating Ratecard with Pipedream opens up possibilities to trigger workflows based on events, sync customer data with your CRM, or even escalate issues based on feedback scores, all in real time and without managing servers.
Connect Ratecard#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
ratecard: {
type: "app",
app: "ratecard",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.ratecard.io/v1/accounts`,
headers: {
Authorization: `Bearer ${this.ratecard.$auth.access_token}`,
"Accept": `application/json`,
"Content-Type": `application/json`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies