Puppeteer is a Node.js library which provides a high-level API to control Chrome/Chromium over the DevTools Protocol.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Get the HTML of a webpage using Puppeteer. See the documentation for details.
Get the title of a webpage using Puppeteer. See the documentation
Puppeteer is a Node.js library which provides a high-level API to control Chrome/Chromium over the DevTools Protocol. Puppeteer runs in headless mode on Chromium on Pipedream.
Using Puppeteer you can perform tasks including:
import { puppeteer } from '@pipedream/browsers';
export default defineComponent({
async run({steps, $}) {
const browser = await puppeteer.browser();
// Interact with the web page programmatically
// See Puppeeter's Page documentation for available methods:
// https://pptr.dev/api/puppeteer.page
const page = await browser.newPage();
await page.goto('https://pipedream.com/');
const title = await page.title();
const content = await page.content();
// The browser needs to be closed, otherwise the step will hang
await browser.close();
return { title, content }
},
})
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})