Integrate the PublisherKit API with the Zendesk API

Setup the PublisherKit API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate PublisherKit and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect PublisherKit with Zendesk#

Create Image with PublisherKit API on New Ticket (Instant) from Zendesk API

Zendesk + PublisherKit

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Create Image with PublisherKit API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + PublisherKit

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Create Image with PublisherKit API on Ticket Closed (Instant) from Zendesk API

Zendesk + PublisherKit

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Create Image with PublisherKit API on Ticket Pending (Instant) from Zendesk API

Zendesk + PublisherKit

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Create Image with PublisherKit API on Ticket Solved (Instant) from Zendesk API

Zendesk + PublisherKit

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Popular PublisherKit and Zendesk Triggers#

New Template Created from the PublisherKit API

Emit new event when a new template is created within your PublisherKit account. See the documentation

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Popular PublisherKit and Zendesk Actions#

Create Image with the PublisherKit API

Generates a new image within PublisherKit. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of PublisherKit#

The PublisherKit API offers a suite of tools for digital content management, including the ability to manage and distribute various multimedia content like articles, videos, and podcasts. Integrating this API with Pipedream allows you to automate content workflows, sync data across platforms, and react to events in real-time. For instance, you could automatically publish scheduled content, analyze content performance, or update cross-platform content statuses.

Connect PublisherKit#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    publisherkit: {
      type: "app",
      app: "publisherkit",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.publisherkit.com/v1/auth`,
      headers: {
        Authorization: `Bearer ${this.publisherkit.$auth.api_key}`,
        "Content-Type": `application/json`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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