Integrate the Project Broadcast API with the Zendesk API

Setup the Project Broadcast API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Project Broadcast and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Project Broadcast with Zendesk#

Add Keyword To Contact with Project Broadcast API on New Ticket (Instant) from Zendesk API

Zendesk + Project Broadcast

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Add Keyword To Contact with Project Broadcast API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Project Broadcast

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Add Keyword To Contact with Project Broadcast API on Ticket Closed (Instant) from Zendesk API

Zendesk + Project Broadcast

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Add Keyword To Contact with Project Broadcast API on Ticket Pending (Instant) from Zendesk API

Zendesk + Project Broadcast

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Add Keyword To Contact with Project Broadcast API on Ticket Solved (Instant) from Zendesk API

Zendesk + Project Broadcast

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Popular Project Broadcast and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Project Broadcast and Zendesk Actions#

Add Keyword To Contact with the Project Broadcast API

Add a keyword to a contact. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Broadcast Message with the Project Broadcast API

Sends a broadcast message to a list of contacts. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Create Contact with the Project Broadcast API

Create a new contact. See the documentation

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Overview of Project Broadcast#

The Project Broadcast API facilitates communication through automated text messaging, providing features to manage contacts, send messages, and track campaigns. Leveraging this API on Pipedream allows you to create intricate workflows that can automate your texting campaigns, sync contact lists, and engage with customers by integrating with numerous other services for CRM, marketing, and other functions. With Pipedream's serverless platform, these integrations become seamless, triggering actions in real-time or on a schedule without the need for complex infrastructure.

Connect Project Broadcast#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    project_broadcast: {
      type: "app",
      app: "project_broadcast",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.projectbroadcast.com/api/campaigns`,
      headers: {
        "x-api-key": `${this.project_broadcast.$auth.api_key}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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