Integrate the Productboard API with the Zendesk API

Setup the Productboard API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Productboard and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Productboard with Zendesk#

Create Feature with Productboard API on New Ticket (Instant) from Zendesk API

Zendesk + Productboard

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Create Feature with Productboard API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Productboard

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Create Feature with Productboard API on Ticket Closed (Instant) from Zendesk API

Zendesk + Productboard

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Create Feature with Productboard API on Ticket Pended (Instant) from Zendesk API

Zendesk + Productboard

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Create Feature with Productboard API on Ticket Solved (Instant) from Zendesk API

Zendesk + Productboard

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Popular Productboard and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Feature from the Productboard API

Emit new event when a new feature is added

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Popular Productboard and Zendesk Actions#

Create Feature with the Productboard API

Create a new feature. See the docs here

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Note with the Productboard API

Create a new note. See the docs here

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Get Feature with the Productboard API

Retrieve a feature by ID. See the docs here

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Overview of Productboard#

The Productboard API offers a way to extend the capabilities of Productboard, a product management platform that helps teams organize and prioritize user feedback and feature requests. By leveraging this API on Pipedream, you can automate repetitive tasks, sync data across various apps, and create custom integrations to streamline your product management process. This can include automating feedback collection, updating roadmaps, or coordinating cross-functional team efforts.

Connect Productboard#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    productboard: {
      type: "app",
      app: "productboard",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.productboard.com/features`,
      headers: {
        Authorization: `Bearer ${this.productboard.$auth.api_key}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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