Integrate the ProdPad API with the Zendesk API

Setup the ProdPad API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate ProdPad and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect ProdPad with Zendesk#

Create Company with ProdPad API on New Ticket (Instant) from Zendesk API

Zendesk + ProdPad

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Create Company with ProdPad API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + ProdPad

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Create Company with ProdPad API on Ticket Closed (Instant) from Zendesk API

Zendesk + ProdPad

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Create Company with ProdPad API on Ticket Pended (Instant) from Zendesk API

Zendesk + ProdPad

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Create Company with ProdPad API on Ticket Solved (Instant) from Zendesk API

Zendesk + ProdPad

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Popular ProdPad and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular ProdPad and Zendesk Actions#

Create Company with the ProdPad API

Create a new company in the account. This is only available to accounts with an Advanced or higher subscription. If you try on an account without an advanced or higher subscription package it will return a 403. See the docs.

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Contact with the ProdPad API

Creates a contact. See the docs.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Create Feedback with the ProdPad API

Creates feedback. See the documentation.

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Overview of ProdPad#

The ProdPad API taps into the core functionalities of product management, allowing you to automate interactions with your product backlog, roadmaps, and idea pools. With Pipedream's serverless execution environment, you can trigger workflows based on events in ProdPad, sync data across multiple platforms, and create custom automations to streamline your product management processes. ProdPad's API lets you seamlessly integrate with other tools to keep your team aligned, informed, and productive.

Connect ProdPad#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    prodpad: {
      type: "app",
      app: "prodpad",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.prodpad.com/v1/users`,
      headers: {
        Authorization: `Bearer ${this.prodpad.$auth.api_key}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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