ProcessPlan
Visually track, manage and automate your business processes.
Integrate the ProcessPlan API with the Zendesk API
Setup the ProcessPlan API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate ProcessPlan and Zendesk remarkably fast. Free for developers.
Popular ProcessPlan and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of ProcessPlan#
ProcessPlan is a process management tool with an API that lets you automate and track workflows. On Pipedream, you can use this API to create intricate automations, which can involve triggering workflows in ProcessPlan, updating tasks, pulling data from process templates, or integrating with other services to streamline operations.
Connect ProcessPlan#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
processplan: {
type: "app",
app: "processplan",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.processplan.$auth.regional_subdomain}.processplan.com/api/v4/user/me/personal_instance_task/list/pending/count`,
headers: {
"tkn_id": `${this.processplan.$auth.api_token}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})