Integrate the ProcessPlan API with the ServiceNow API

Setup the ProcessPlan API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate ProcessPlan and ServiceNow remarkably fast. Free for developers.

Popular ProcessPlan and ServiceNow Actions#

Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Update Table Record with the ServiceNow API

Updates the specified record with the name-value pairs included in the request body.

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Overview of ProcessPlan#

ProcessPlan is a process management tool with an API that lets you automate and track workflows. On Pipedream, you can use this API to create intricate automations, which can involve triggering workflows in ProcessPlan, updating tasks, pulling data from process templates, or integrating with other services to streamline operations.

Connect ProcessPlan#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    processplan: {
      type: "app",
      app: "processplan",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.processplan.$auth.regional_subdomain}.processplan.com/api/v4/user/me/personal_instance_task/list/pending/count`,
      headers: {
        "tkn_id": `${this.processplan.$auth.api_token}`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})