PostHog
Product Analytics? Session Recording? Feature Flags? Experiments? PostHog does that. Open source, backed by @ycombinator
Integrate the PostHog API with the Zendesk API
Setup the PostHog API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate PostHog and Zendesk remarkably fast. Free for developers.
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Popular Ways to Connect PostHog with Zendesk#
Popular PostHog and Zendesk Triggers#
Emit new event when an action is performed in a project. See the documentation
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Popular PostHog and Zendesk Actions#
Captures a given event within the PostHog system. See the documentation
Overview of PostHog#
The PostHog API lets you track events, update user properties, and extract analytics to understand user behavior within your applications. Integrating this API into Pipedream workflows allows you to automate actions based on event data, sync user properties across platforms, and trigger alerts or notifications.
Connect PostHog#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
posthog: {
type: "app",
app: "posthog",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.posthog.com/api/users/@me/`,
headers: {
Authorization: `Bearer ${this.posthog.$auth.api_key}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
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