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PostHog

Product Analytics? Session Recording? Feature Flags? Experiments? PostHog does that. Open source, backed by @ycombinator

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Zendesk

Integrate the PostHog API with the Zendesk API

Setup the PostHog API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate PostHog and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect PostHog with Zendesk

Capture Event with PostHog API on New Ticket (Instant) from Zendesk API
Zendesk + PostHog
 
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Capture Event with PostHog API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + PostHog
 
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Capture Event with PostHog API on Ticket Closed (Instant) from Zendesk API
Zendesk + PostHog
 
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Capture Event with PostHog API on Ticket Pending (Instant) from Zendesk API
Zendesk + PostHog
 
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Capture Event with PostHog API on Ticket Solved (Instant) from Zendesk API
Zendesk + PostHog
 
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Popular PostHog and Zendesk Triggers

New Action Performed from the PostHog API

Emit new event when an action is performed in a project. See the documentation

 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Popular PostHog and Zendesk Actions

Capture Event with the PostHog API

Captures a given event within the PostHog system. See the documentation

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of PostHog

The PostHog API lets you track events, update user properties, and extract analytics to understand user behavior within your applications. Integrating this API into Pipedream workflows allows you to automate actions based on event data, sync user properties across platforms, and trigger alerts or notifications.

Connect PostHog

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    posthog: {
      type: "app",
      app: "posthog",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.posthog.com/api/users/@me/`,
      headers: {
        Authorization: `Bearer ${this.posthog.$auth.api_key}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})
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