Pointerpro
Create questionnaires that return personalized advice.
Integrate the Pointerpro API with the Zendesk API
Setup the Pointerpro API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Pointerpro and Zendesk remarkably fast. Free for developers.
Popular Pointerpro and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Pointerpro#
The Pointerpro API enables automated interactions with Pointerpro's survey platform, allowing developers to create, manage, and analyze surveys without manual intervention. This can streamline feedback collection and data analysis, making it easier to integrate customer insights into business processes. With Pipedream, you can leverage the Pointerpro API to build custom workflows that trigger actions in other apps, based on survey responses or other events, making your data work for you in real-time.
Connect Pointerpro#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
pointerpro: {
type: "app",
app: "pointerpro",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.pointerpro.com/v1/respondents`,
headers: {
"Authorization": `API ${this.pointerpro.$auth.api_key}`,
"Content-Type": `application/json`,
"Accept": `application/json`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})