Integrate the Pointerpro API with the ServiceNow API

Setup the Pointerpro API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Pointerpro and ServiceNow remarkably fast. Free for developers.

Popular Pointerpro and ServiceNow Actions#

Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Update Table Record with the ServiceNow API

Updates the specified record with the name-value pairs included in the request body.

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Overview of Pointerpro#

The Pointerpro API enables automated interactions with Pointerpro's survey platform, allowing developers to create, manage, and analyze surveys without manual intervention. This can streamline feedback collection and data analysis, making it easier to integrate customer insights into business processes. With Pipedream, you can leverage the Pointerpro API to build custom workflows that trigger actions in other apps, based on survey responses or other events, making your data work for you in real-time.

Connect Pointerpro#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    pointerpro: {
      type: "app",
      app: "pointerpro",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.pointerpro.com/v1/respondents`,
      headers: {
        "Authorization": `API ${this.pointerpro.$auth.api_key}`,
        "Content-Type": `application/json`,
        "Accept": `application/json`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})