Pocket

Service for managing a reading list of articles and videos

Integrate the Pocket API with the Zendesk API

Setup the Pocket API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Pocket and Zendesk remarkably fast. Free for developers.

Create Ticket with Zendesk API on New Archived item from Pocket API
Pocket + Zendesk
 
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Create Ticket with Zendesk API on New Favorited item from Pocket API
Pocket + Zendesk
 
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Create Ticket with Zendesk API on New Item from Pocket API
Pocket + Zendesk
 
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Create Ticket with Zendesk API on New Tagged item from Pocket API
Pocket + Zendesk
 
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Delete Ticket with Zendesk API on New Archived item from Pocket API
Pocket + Zendesk
 
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New Archived item from the Pocket API

Emit new event for each archived item.

 
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New Favorited item from the Pocket API

Emit new event for each favorited item.

 
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New Item from the Pocket API

Emit new event for each added item.

 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Tagged item from the Pocket API

Emit new event for each tagged item.

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Save To Later with the Pocket API

Save articles, videos, images and URLs to your Pocket list. See docs here

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Pocket

Pocket's API on Pipedream allows for the automation of content curation workflows. Users can add, retrieve, and organize articles, videos, or other content they want to view later. By leveraging the API, you can create systems for tagging and sorting saved items, integrating them with other services for further processing or sharing. This could be useful for content creators, researchers, or anyone needing to manage a large influx of information efficiently.

Connect Pocket

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    pocket: {
      type: "app",
      app: "pocket",
    }
  },
  async run({steps, $}) {
    const pocketReq = {
      method: "post",
      url: "/v3/get",
      data: {
        count: 10,
        access_token: this.pocket.$auth.oauth_access_token,
      },
    }
    // proxy pocket request
    return await axios($, {
      url: "https://enkogw2a5epb176.m.pipedream.net",
      params: {
        http_respond: 1,
      },
      data: pocketReq,
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})