Optimize the way your company stores & communicates with business contacts
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Pobuca Connect API offers a suite of functionalities to manage contacts within an organization, streamline communication, and enhance collaboration. Integrating this API with Pipedream enables you to automate tasks involving contact management, such as syncing new contacts to other platforms, triggering notifications upon contact updates, and creating custom workflows to maintain your organization's contact database efficiently. Harness the API's capabilities to build robust, serverless workflows on Pipedream that trigger on events or on a schedule, and interact with an array of other apps and services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
pobuca_connect: {
type: "app",
app: "pobuca_connect",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://pobucaapiv3.azurewebsites.net/tables/contacts`,
headers: {
"ZUMO-API-VERSION": `2.0.0`,
"X-ZUMO-AUTH": `${this.pobuca_connect.$auth.api_key}`,
},
})
},
})
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})