Platform.ly
The only marketing automation software you will ever need.
Integrate the Platform.ly API with the Zendesk API
Setup the Platform.ly API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Platform.ly and Zendesk remarkably fast. Free for developers.
Popular Platform.ly and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Platform.ly#
The Platform.ly API allows for deep integration with your marketing automation, CRM, and business intelligence data. Within Pipedream, you can leverage this API to automate workflows, sync data with other services, trigger actions based on customer interactions, and analyze business metrics. The seamless connection with Pipedream opens up possibilities for enriching customer profiles, managing campaigns, and driving analytics-driven decisions.
Connect Platform.ly#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
platform_ly: {
type: "app",
app: "platform_ly",
}
},
async run({steps, $}) {
const data = {
"api_key": `${this.platform_ly.$auth.api_key}`,
"action": `profile`,
"value": `{}`,
}
return await axios($, {
method: "post",
url: `https://api.platform.ly/`,
headers: {
"Content-Type": `application/x-www-form-urlencoded`,
},
data,
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})