Integrate the Plain API with the Twilio SendGrid API

Setup the Plain API trigger to run a workflow which integrates with the Twilio SendGrid API. Pipedream's integration platform allows you to integrate Plain and Twilio SendGrid remarkably fast. Free for developers.

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Popular Ways to Connect Plain with Twilio SendGrid#

Add Customer to Group with Plain API on New Contact from Twilio SendGrid API

Twilio SendGrid + Plain

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Add Customer to Group with Plain API on New Events (Instant) from Twilio SendGrid API

Twilio SendGrid + Plain

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Add Email to Global Suppression with Twilio SendGrid API on Customer Created from Plain API

Plain + Twilio SendGrid

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Add Email to Global Suppression with Twilio SendGrid API on Customer Deleted from Plain API

Plain + Twilio SendGrid

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Add Email to Global Suppression with Twilio SendGrid API on Customer Updated from Plain API

Plain + Twilio SendGrid

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Popular Plain and Twilio SendGrid Triggers#

Customer Created from the Plain API

Emit new event when a customer is created.

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Customer Deleted from the Plain API

Emit new event when a customer is deleted.

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Customer Updated from the Plain API

Emit new event when a customer is updated.

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Email Received from the Plain API

Emit new event when an email is received.

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Email Sent from the Plain API

Emit new event when an email is sent.

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Popular Plain and Twilio SendGrid Actions#

Add Customer to Group with the Plain API

Adds a customer to a customer group. See the documentation

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Add Email to Global Suppression with the Twilio SendGrid API

Allows you to add one or more email addresses to the global suppressions group. See the docs here

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Create Customer Event with the Plain API

Creates an event with a customer. See the documentation

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Add or Update Contact with the Twilio SendGrid API

Adds or updates a contact. See the docs here

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Create Thread with the Plain API

Creates a new thread with a given customer. See the documentation

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Overview of Plain#

The Plain API provides functionality for automating customer support tasks, such as managing conversations, customers, and team inboxes. Within Pipedream, you can leverage these features to create custom workflows that respond to events from your app or external services, triggering actions in Plain. By integrating the Plain API with Pipedream, you can enhance customer support efficiency, streamline communication, and keep customer data synchronized across platforms.

Connect Plain#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    plain: {
      type: "app",
      app: "plain",
    }
  },
  async run({steps, $}) {
    const data = {
      "query": `query Workspace {
        workspace(workspaceId: "${this.plain.$auth.workspace_id}") {
            id
            publicName
        }
    }`,
    }
    return await axios($, {
      method: "post",
      url: `https://core-api.uk.plain.com/graphql/v1`,
      headers: {
        Authorization: `Bearer ${this.plain.$auth.api_key}`,
        "Content-Type": `application/json`,
      },
      data,
    })
  },
})

Overview of Twilio SendGrid#

The Twilio SendGrid API opens up a world of possibilities for email automation, enabling you to send emails efficiently and track their performance. With this API, you can programmatically create and send personalized email campaigns, manage contacts, and parse inbound emails for data extraction. When you harness the power of Pipedream, you can connect SendGrid to hundreds of other apps to automate workflows, such as triggering email notifications based on specific actions, syncing email stats with your analytics, or handling incoming emails to create tasks or tickets.

Connect Twilio SendGrid#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    sendgrid: {
      type: "app",
      app: "sendgrid",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.sendgrid.com/v3/user/account`,
      headers: {
        Authorization: `Bearer ${this.sendgrid.$auth.api_key}`,
      },
    })
  },
})

Community Posts#

How Our Family Uses SMS and Smart Picture Frames to Connect During Remote Holidays

Two days before Thanksgiving, I decided to put together a simple way for our family to share pictures, because we couldn’t be together in person. The idea: smart photo frames that everyone could text pictures to. Here’s how I got it working. tldr; A Pipedream workflow parses SMS messages sent to a Twilio phone number, extracting the pictures and then using SendGrid to email them to the dedicated email addresses used by our Pix-Star photo frames.

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