Plain

Customer support for modern tools. Fast, flexible and extendable.

Integrate the Plain API with the OpenAI (ChatGPT) API

Setup the Plain API trigger to run a workflow which integrates with the OpenAI (ChatGPT) API. Pipedream's integration platform allows you to integrate Plain and OpenAI (ChatGPT) remarkably fast. Free for developers.

Chat with OpenAI (ChatGPT) API on Customer Created from Plain API
Plain + OpenAI (ChatGPT)
 
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Chat with OpenAI (ChatGPT) API on Customer Deleted from Plain API
Plain + OpenAI (ChatGPT)
 
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Chat with OpenAI (ChatGPT) API on Customer Updated from Plain API
Plain + OpenAI (ChatGPT)
 
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Chat with OpenAI (ChatGPT) API on Email Received from Plain API
Plain + OpenAI (ChatGPT)
 
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Chat with OpenAI (ChatGPT) API on Email Sent from Plain API
Plain + OpenAI (ChatGPT)
 
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Customer Created from the Plain API

Emit new event when a customer is created.

 
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Customer Deleted from the Plain API

Emit new event when a customer is deleted.

 
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Customer Updated from the Plain API

Emit new event when a customer is updated.

 
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Email Received from the Plain API

Emit new event when an email is received.

 
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Email Sent from the Plain API

Emit new event when an email is sent.

 
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Add Customer to Group with the Plain API

Adds a customer to a customer group. See the documentation

 
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Chat with the OpenAI (ChatGPT) API

The Chat API, using the gpt-3.5-turbo or gpt-4 model. See docs here

 
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Create Customer Event with the Plain API

Creates an event with a customer. See the documentation

 
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Summarize Text with the OpenAI (ChatGPT) API

Summarizes text using the Chat API

 
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Create Thread with the Plain API

Creates a new thread with a given customer. See the documentation

 
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Overview of Plain

The Plain API provides functionality for automating customer support tasks, such as managing conversations, customers, and team inboxes. Within Pipedream, you can leverage these features to create custom workflows that respond to events from your app or external services, triggering actions in Plain. By integrating the Plain API with Pipedream, you can enhance customer support efficiency, streamline communication, and keep customer data synchronized across platforms.

Connect Plain

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    plain: {
      type: "app",
      app: "plain",
    }
  },
  async run({steps, $}) {
    const data = {
      "query": `query Workspace {
        workspace(workspaceId: "${this.plain.$auth.workspace_id}") {
            id
            publicName
        }
    }`,
    }
    return await axios($, {
      method: "post",
      url: `https://core-api.uk.plain.com/graphql/v1`,
      headers: {
        Authorization: `Bearer ${this.plain.$auth.api_key}`,
        "Content-Type": `application/json`,
      },
      data,
    })
  },
})

Overview of OpenAI (ChatGPT)

OpenAI provides a suite of powerful AI models through its API, enabling developers to integrate advanced natural language processing and generative capabilities into their applications. Here’s an overview of the services offered by OpenAI's API:

Use Python or Node.js code to make fully authenticated API requests with your OpenAI account:

Connect OpenAI (ChatGPT)

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    openai: {
      type: "app",
      app: "openai",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.openai.com/v1/models`,
      headers: {
        Authorization: `Bearer ${this.openai.$auth.api_key}`,
      },
    })
  },
})