Integrate the Plain API with the Node API

Setup the Plain API trigger to run a workflow which integrates with the Node API. Pipedream's integration platform allows you to integrate Plain and Node remarkably fast. Free for developers.

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Popular Ways to Connect Plain with Node#

Run Node Code with Node API on Customer Created from Plain API

Plain + Node

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Run Node Code with Node API on Customer Deleted from Plain API

Plain + Node

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Run Node Code with Node API on Customer Updated from Plain API

Plain + Node

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Run Node Code with Node API on Email Received from Plain API

Plain + Node

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Run Node Code with Node API on Email Sent from Plain API

Plain + Node

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Popular Plain and Node Triggers#

Customer Created from the Plain API

Emit new event when a customer is created.

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Customer Deleted from the Plain API

Emit new event when a customer is deleted.

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Customer Updated from the Plain API

Emit new event when a customer is updated.

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Email Received from the Plain API

Emit new event when an email is received.

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Email Sent from the Plain API

Emit new event when an email is sent.

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Popular Plain and Node Actions#

Add Customer to Group with the Plain API

Adds a customer to a customer group. See the documentation

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Run Node Code with the Node API

Write custom Node.js code and use any of the 400k+ npm packages available. Refer to the Pipedream Node docs to learn more.

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Create Customer Event with the Plain API

Creates an event with a customer. See the documentation

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Create Thread with the Plain API

Creates a new thread with a given customer. See the documentation

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Upsert Customer with the Plain API

Creates or updates customer with customer details. See the documentation

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Overview of Plain#

The Plain API provides functionality for automating customer support tasks, such as managing conversations, customers, and team inboxes. Within Pipedream, you can leverage these features to create custom workflows that respond to events from your app or external services, triggering actions in Plain. By integrating the Plain API with Pipedream, you can enhance customer support efficiency, streamline communication, and keep customer data synchronized across platforms.

Connect Plain#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    plain: {
      type: "app",
      app: "plain",
    }
  },
  async run({steps, $}) {
    const data = {
      "query": `query Workspace {
        workspace(workspaceId: "${this.plain.$auth.workspace_id}") {
            id
            publicName
        }
    }`,
    }
    return await axios($, {
      method: "post",
      url: `https://core-api.uk.plain.com/graphql/v1`,
      headers: {
        Authorization: `Bearer ${this.plain.$auth.api_key}`,
        "Content-Type": `application/json`,
      },
      data,
    })
  },
})

Overview of Node#

Develop, run and deploy your Node.js code in Pipedream workflows, using it between no-code steps, with connected accounts, or integrate Data Stores and File Stores.

This includes installing NPM packages, within your code without having to manage a package.json file or running npm install.

Below is an example of installing the axios package in a Pipedream Node.js code step. Pipedream imports the axios package, performs the API request, and shares the response with subsequent workflow steps:

Connect Node#

// To use previous step data, pass the `steps` object to the run() function
export default defineComponent({
  async run({ steps, $ }) {
    // Return data to use it in future steps
    return steps.trigger.event
  },
})

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