Customer support for modern tools. Fast, flexible and extendable.
The Plain API provides functionality for automating customer support tasks, such as managing conversations, customers, and team inboxes. Within Pipedream, you can leverage these features to create custom workflows that respond to events from your app or external services, triggering actions in Plain. By integrating the Plain API with Pipedream, you can enhance customer support efficiency, streamline communication, and keep customer data synchronized across platforms.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
plain: {
type: "app",
app: "plain",
}
},
async run({steps, $}) {
const data = {
"query": `query Workspace {
workspace(workspaceId: "${this.plain.$auth.workspace_id}") {
id
publicName
}
}`,
}
return await axios($, {
method: "post",
url: `https://core-api.uk.plain.com/graphql/v1`,
headers: {
Authorization: `Bearer ${this.plain.$auth.api_key}`,
"Content-Type": `application/json`,
},
data,
})
},
})
Jotform’s API is a powerhouse for automating form and survey data management. With Pipedream, harness this API to trigger workflows from new form submissions, manipulate and analyze your form data, and sync it across various platforms. Think streamlined data entry to CRMs, instant notifications for new leads or feedback, and timely data backups to cloud storage.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
jotform: {
type: "app",
app: "jotform",
}
},
methods: {
_getBaseUrl() {
let baseUrl = `https://${this.jotform.$auth.region}.jotform.com/`;
const standardSubdomains = [
"api",
"eu-api",
"hipaa-api",
];
if (!standardSubdomains.includes(this.jotform.$auth.region)) {
baseUrl += "API/";
}
return baseUrl;
},
},
async run({steps, $}) {
const baseUrl = this._getBaseUrl();
return await axios($, {
url: `${baseUrl}user`,
params: {
apiKey: `${this.jotform.$auth.api_key}`,
},
})
},
})