Customer support for modern tools. Fast, flexible and extendable.
The Plain API provides functionality for automating customer support tasks, such as managing conversations, customers, and team inboxes. Within Pipedream, you can leverage these features to create custom workflows that respond to events from your app or external services, triggering actions in Plain. By integrating the Plain API with Pipedream, you can enhance customer support efficiency, streamline communication, and keep customer data synchronized across platforms.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
plain: {
type: "app",
app: "plain",
}
},
async run({steps, $}) {
const data = {
"query": `query Workspace {
workspace(workspaceId: "${this.plain.$auth.workspace_id}") {
id
publicName
}
}`,
}
return await axios($, {
method: "post",
url: `https://core-api.uk.plain.com/graphql/v1`,
headers: {
Authorization: `Bearer ${this.plain.$auth.api_key}`,
"Content-Type": `application/json`,
},
data,
})
},
})
Amazon Simple Email Service (SES) is a powerful cloud-based email sending service designed to help digital marketers and application developers send marketing, notification, and transactional emails. With the SES API, you can reliably send emails at scale, manage sender reputations, view email sending statistics, and maintain a high deliverability rate. Leveraging Pipedream's capabilities, you can integrate SES seamlessly into serverless workflows, automate email responses based on triggers from other apps, and analyze the effectiveness of your email campaigns by connecting to data analytics platforms.
module.exports = defineComponent({
props: {
amazon_ses: {
type: "app",
app: "amazon_ses",
}
},
async run({steps, $}) {
const AWS = require("aws-sdk")
const { accessKeyId, secretAccessKey } = this.amazon_ses.$auth
const ses = new AWS.SES({
accessKeyId,
secretAccessKey,
region: 'us-east-1',
})
const sesParams = {
Destination: {
ToAddresses: ["<your email here>"],
},
Message: {
Body: {
Html: {
Charset: "UTF-8",
Data: "<h1>This is a test</h1>",
},
Text: {
Charset: "UTF-8",
Data: "This is a test",
}
},
Subject: {
Charset: "UTF-8",
Data: "Test email",
}
},
Source: "<your from address here",
};
this.resp = await ses.sendEmail(sesParams).promise()
},
})