Placekey

Unlock Location Data

Integrate the Placekey API with the Zendesk API

Setup the Placekey API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Placekey and Zendesk remarkably fast. Free for developers.

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Placekey

The Placekey API is a powerful tool for standardizing and enriching location data. With Placekey, you can translate addresses or points of interest into a unique, universal location identifier, making it easier to integrate and compare data across different databases or platforms. On Pipedream, you can leverage this API to automate tasks that require precise location matching, enrichment, and deduplication, thus enhancing data analysis, business intelligence, marketing campaigns, and logistic operations.

Connect Placekey

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    placekey: {
      type: "app",
      app: "placekey",
    }
  },
  async run({steps, $}) {
    const data = {
      query: {
        city: [CITY],
        region: [REGION],
        street_address: [STREET_ADDRESS],
        postal_code: [POSTAL_CODE],
        iso_country_code: [ISO_COUNTRY_CODE]  
      },
      options: {
        strict_name_match: false,
      },
    }
    
    return await axios($, {
      method: "post",
      url: `https://api.placekey.io/v1/placekey`,
      headers: {
        "apikey": `${this.placekey.$auth.api_key}`,
        "Content-Type": `application/json`,
      },
      data,
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})