Integrate the Pipefy API with the Zendesk API

Setup the Pipefy API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Pipefy and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Pipefy with Zendesk#

Create Card with Pipefy API on New Ticket (Instant) from Zendesk API

Zendesk + Pipefy

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Create Card with Pipefy API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Pipefy

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Create Card with Pipefy API on Ticket Closed (Instant) from Zendesk API

Zendesk + Pipefy

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Create Card with Pipefy API on Ticket Pended (Instant) from Zendesk API

Zendesk + Pipefy

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Create Card with Pipefy API on Ticket Solved (Instant) from Zendesk API

Zendesk + Pipefy

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Popular Pipefy and Zendesk Triggers#

Card Created (Instant) from the Pipefy API

Emits an event for each new card created in a Pipe.

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Card Done (Instant) from the Pipefy API

Emits an event each time a card is moved to Done a Pipe.

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Card Expired from the Pipefy API

Emits an event each time a card becomes expired in a Pipe.

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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Card Field Updated (Instant) from the Pipefy API

Emits an event each time a card field is updated in a Pipe.

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Popular Pipefy and Zendesk Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Create Card with the Pipefy API

Create a new Card in a Pipe. See the docs here

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Create Pipe with the Pipefy API

Creates a pipe. See the docs here

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Pipefy#

Pipefy is a platform that empowers users to streamline complex processes and workflows without the need for technical skills. With the Pipefy API, you can automate various aspects of your Pipefy environment, such as creating cards, updating fields, and managing pipelines programmatically. Use Pipedream to connect Pipefy with hundreds of other apps and orchestrate workflows that can save time, reduce errors, and enhance efficiency.

Connect Pipefy#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    pipefy: {
      type: "app",
      app: "pipefy",
    }
  },
  async run({steps, $}) {
    const data = {
      "query": `{ me { name } }`,
    }
    return await axios($, {
      method: "post",
      url: `https://api.pipefy.com/graphql`,
      headers: {
        Authorization: `Bearer ${this.pipefy.$auth.token}`,
      },
      data,
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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