Integrate the Pingdom API with the Zendesk API

Setup the Pingdom API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Pingdom and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Pingdom with Zendesk#

Create HTTP Check with Pingdom API on New Ticket (Instant) from Zendesk API

Zendesk + Pingdom

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Create HTTP Check with Pingdom API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Pingdom

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Create HTTP Check with Pingdom API on Ticket Closed (Instant) from Zendesk API

Zendesk + Pingdom

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Create HTTP Check with Pingdom API on Ticket Pending (Instant) from Zendesk API

Zendesk + Pingdom

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Create HTTP Check with Pingdom API on Ticket Solved (Instant) from Zendesk API

Zendesk + Pingdom

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Popular Pingdom and Zendesk Triggers#

New Alert from the Pingdom API

Emit new event when a new alert occurs. See the documentation

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New Check Created from the Pingdom API

Emit new event when a new check is added in Pingdom. See the documentation

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular Pingdom and Zendesk Actions#

Create HTTP Check with the Pingdom API

Creates a new HTTP check in Pingdom. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Pingdom#

The Pingdom API offers a suite of endpoints to monitor the uptime, performance, and interactions for websites and web applications. With this API, you can automate the retrieval of monitor statuses, alerts, and performance data. Integrating Pingdom with Pipedream allows developers to create custom workflows that can notify teams of incidents, track performance metrics, or even trigger actions based on website status changes.

Connect Pingdom#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    pingdom: {
      type: "app",
      app: "pingdom",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.pingdom.com/api/3.1/checks`,
      headers: {
        "Authorization": `Bearer ${this.pingdom.$auth.api_token}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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