Pilvio is a fully automated, API first cloud platform.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
The Pilvio API is a powerful tool that allows users to manage virtual phone systems. With it, you can create and manage phone numbers, handle inbound and outbound calls, send and receive SMS messages, and implement IVR (Interactive Voice Response) systems. When combined with Pipedream's capabilities, the Pilvio API can automate various aspects of communication workflows, effectively integrating telephony features into your business processes or applications.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
pilvio: {
type: "app",
app: "pilvio",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.pilw.io/v1/user-resource/user`,
headers: {
"apikey": `${this.pilvio.$auth.api_token}`,
},
})
},
})
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})