Pidj

SMS for Business | Text Messaging Service

Integrate the Pidj API with the Zendesk API

Setup the Pidj API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Pidj and Zendesk remarkably fast. Free for developers.

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Create Contact with Pidj API on New Ticket (Instant) from Zendesk API
Zendesk + Pidj
 
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Create Contact with Pidj API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Pidj
 
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Create Contact with Pidj API on Ticket Closed (Instant) from Zendesk API
Zendesk + Pidj
 
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Create Contact with Pidj API on Ticket Pending (Instant) from Zendesk API
Zendesk + Pidj
 
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Create Contact with Pidj API on Ticket Solved (Instant) from Zendesk API
Zendesk + Pidj
 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Create Contact with the Pidj API

Initiates a process to add a new contact to your Pidj account. See the documentation.

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Initiate Survey with the Pidj API

Triggers a pre-configured text survey to a specific contact. Requires the contact's information and the survey ID. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Send Message with the Pidj API

Sends a text message to a specified phone number from your pidj account. See the documentation.

 
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Overview of Pidj

The Pidj API allows users to manage and automate SMS communication directly through their platform. Integrating Pidj with Pipedream offers a powerful way to streamline communications, synchronize data across apps, and trigger SMS actions based on specific conditions. With Pipedream, you can effortlessly connect Pidj to other apps, creating sophisticated, multi-step workflows that react in real-time to events across your software stack.

Connect Pidj

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    pidj: {
      type: "app",
      app: "pidj",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://gopidj.com/api/2020/contacts`,
      auth: {
        username: `${this.pidj.$auth.account_key}`,
        password: `${this.pidj.$auth.token}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
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Warner Bros. logo