Pendo’s product experience platform allows companies to make product intelligence actionable with speed and scale, giving rise to a new generation of companies that put product at the center of everything.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
The Pendo API provides a suite of endpoints that allow you to tap into user insights and product data collected by Pendo. With this API, you can automate the retrieval of visitor analytics, track feature usage, and manage guides and feedback within your application. When used within Pipedream, you can craft workflows that respond to this data in real-time, connect with other apps, and streamline your user-centric operations.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
pendo: {
type: "app",
app: "pendo",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.pendo.$auth.subdomain}.pendo.io/api/v1/report`,
headers: {
"x-pendo-integration-key": `${this.pendo.$auth.integration_key}`,
},
})
},
})
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})