PagerDuty

Real-Time Operations and Incident Response

Integrate the PagerDuty API with the Twilio API

Setup the PagerDuty API trigger to run a workflow which integrates with the Twilio API. Pipedream's integration platform allows you to integrate PagerDuty and Twilio remarkably fast. Free for developers.

Send SMS with Twilio API on New On-Call Rotation from PagerDuty API
PagerDuty + Twilio
 
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Send SMS with Twilio API on New or Updated Incident from PagerDuty API
PagerDuty + Twilio
 
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Make a Phone Call with Twilio API on New On-Call Rotation from PagerDuty API
PagerDuty + Twilio
 
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Make a Phone Call with Twilio API on New or Updated Incident from PagerDuty API
PagerDuty + Twilio
 
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Send MMS with Twilio API on New On-Call Rotation from PagerDuty API
PagerDuty + Twilio
 
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New On-Call Rotation from the PagerDuty API

Emit new event each time a new user rotates onto an on-call rotation

 
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New or Updated Incident from the PagerDuty API

Emit new event each time an incident is created or updated

 
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New Incoming SMS (Instant) from the Twilio API

Emit new event every time an SMS is sent to the phone number set. Configures a webhook in Twilio, tied to an incoming phone number.

 
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New Call (Instant) from the Twilio API

Emit new event each time a call to the phone number is completed. Configures a webhook in Twilio, tied to a phone number.

 
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New Phone Number from the Twilio API

Emit new event when you add a new phone number to your account

 
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Acknowledge Incident with the PagerDuty API

Acknowledge an incident. See the docs here

 
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Send SMS with the Twilio API

Send a simple text-only SMS. See the docs for more information

 
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Find Oncall User with the PagerDuty API

Find the user on call for a specific schedule. See the docs here

 
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Make a Phone Call with the Twilio API

Make a phone call, passing text that Twilio will speak to the recipient of the call. See the docs for more information

 
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Send MMS with the Twilio API

Send an SMS with text and media files. See the docs for more information

 
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Overview of PagerDuty

The PagerDuty API offers a powerful interface to automate your digital operations management. By leveraging its capabilities on Pipedream, you can create workflows that respond to incidents, automate alerts, and synchronize incident data across various platforms. PagerDuty's API enables you to manage services, teams, and incidents, ensuring that your systems remain operational and that the right people are notified at the right time.

Connect PagerDuty

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    pagerduty: {
      type: "app",
      app: "pagerduty",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.pagerduty.com/users/me`,
      headers: {
        Authorization: `Bearer ${this.pagerduty.$auth.oauth_access_token}`,
        "Accept": `application/vnd.pagerduty+json;version=2`,
      },
    })
  },
})

Overview of Twilio

Twilio's API on Pipedream opens up a multitude of communication capabilities, allowing you to build robust, scalable, and automated workflows. With Twilio, you can send and receive SMS and MMS messages, make voice calls, and perform other communication functions programmatically. Leveraging Pipedream's seamless integration, you can connect these communications features with hundreds of other services to automate notifications, streamline customer interactions, and enhance operational efficiency.

Connect Twilio

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    twilio: {
      type: "app",
      app: "twilio",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.twilio.com/2010-04-01/Accounts.json`,
      auth: {
        username: `${this.twilio.$auth.AccountSid}`,
        password: `${this.twilio.$auth.AuthToken}`,
      },
    })
  },
})
Run a Pipedream workflow on PagerDuty on-call rotations
Run a Pipedream workflow on PagerDuty on-call rotations
Run common workflows, or any Node.js code you'd like, each time a new user rotates onto an on-call schedule.

Community Posts

How Our Family Uses SMS and Smart Picture Frames to Connect During Remote Holidays
How Our Family Uses SMS and Smart Picture Frames to Connect During Remote Holidays
Two days before Thanksgiving, I decided to put together a simple way for our family to share pictures, because we couldn’t be together in person. The idea: smart photo frames that everyone could text pictures to. Here’s how I got it working. tldr; A Pipedream workflow parses SMS messages sent to a Twilio phone number, extracting the pictures and then using SendGrid to email them to the dedicated email addresses used by our Pix-Star photo frames.