← PagerDuty + Discord integrations

Send Message with Discord API on New On-Call Rotation from PagerDuty API

Pipedream makes it easy to connect APIs for Discord, PagerDuty and 1,600+ other apps remarkably fast.

Trigger workflow on
New On-Call Rotation from the PagerDuty API
Next, do this
Send Message with the Discord API
No credit card required
Intro to Pipedream
Watch us build a workflow
Watch us build a workflow
7 min
Watch now ➜

Trusted by 750,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo

Developers Pipedream

Getting Started

This integration creates a workflow with a PagerDuty trigger and Discord action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New On-Call Rotation trigger
    1. Connect your PagerDuty account
    2. Optional- Select one or more Escalation Policies
    3. Configure Interval to poll for new rotations
  3. Configure the Send Message action
    1. Connect your Discord account
    2. Configure channel
    3. Configure Message
    4. Optional- Configure Thread ID
    5. Optional- Configure Username
    6. Optional- Configure Avatar URL
    7. Optional- Configure Include link to workflow
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event each time a new user rotates onto an on-call rotation
Version:0.1.1
Key:pagerduty-new-oncall-rotation

PagerDuty Overview

PagerDuty's APIs allow you to integrate the powerful incident response
capabilities of PagerDuty with your own custom applications. With PagerDuty's
APIs, you can build applications to optimize your incident response process,
collaborate with teams more effectively, and analyze data from your incident
response process. Here are some examples of what you can do with PagerDuty's
APIs:

  • Create and manage automated incident response workflows
  • Automatically trigger actions based on incident response events
  • Enable communication between PagerDuty and other third party applications
  • Pull data from your previous incident response processes to identify best
    practices
  • Create custom reporting tools and insights into incident response processes
  • Monitor multiple teams and services at once

Trigger Code

import { DEFAULT_POLLING_SOURCE_TIMER_INTERVAL } from "@pipedream/platform";
import differenceBy from "lodash.differenceby";
import pagerduty from "../../pagerduty.app.mjs";
import common from "../common.mjs";

export default {
  ...common,
  key: "pagerduty-new-oncall-rotation",
  name: "New On-Call Rotation",
  version: "0.1.1",
  description: "Emit new event each time a new user rotates onto an on-call rotation",
  type: "source",
  props: {
    ...common.props,
    pagerduty,
    db: "$.service.db",
    escalationPoliciesIds: {
      type: "string[]",
      label: "Escalation Policies",
      description: "To filter your on-call rotations to specific escalation policies, select them here. **To listen for rotations across all escalation policies, leave this blank**.",
      propDefinition: [
        pagerduty,
        "escalationPolicyId",
      ],
    },
    timer: {
      type: "$.interface.timer",
      label: "Interval to poll for new rotations",
      description:
        "The PagerDuty API doesn't support webhook notifications for on-call rotations, so we must poll the API to check for these changes. Change this interval according to your needs.",
      default: {
        intervalSeconds: DEFAULT_POLLING_SOURCE_TIMER_INTERVAL,
      },
    },
  },
  async run() {
    // If the user didn't watch specific escalation policies,
    // iterate through all of the policies on the account
    const escalationPoliciesIds =
      this.escalationPoliciesIds?.length
        ? this.escalationPoliciesIds
        : await this.pagerduty.listEscalationPoliciesIds();

    // Since we can watch multiple escalation policies for rotations, we must
    // keep track of the last users who were on-call for a given policy.
    const oncallUsersByEscalationPolicy = this.getOncallUsersByEscalationPolicy() || {};

    for (const escalationPolicyId of escalationPoliciesIds) {
      // Multiple users can technically be on-call at the same time if the account
      // has multiple schedules attached to an escalation policy, so we must watch
      // for any new users in the list of on-call users who were not in the list of
      // users previously on-call. See
      // https://community.pagerduty.com/forum/t/how-do-i-add-more-than-one-person-on-call-for-a-schedule/751
      const oncallUsers = await this.pagerduty.listOncallUsers({
        params: {
          escalation_policy_ids: [
            escalationPolicyId,
          ],
        },
      });
      const previousUsersOncall = oncallUsersByEscalationPolicy[escalationPolicyId] || [];

      // Retrieve the list of users who were previously not on-call,
      // but now entered the rotation
      const newOncallUsers = differenceBy(
        oncallUsers,
        previousUsersOncall,
        "id",
      );

      oncallUsersByEscalationPolicy[escalationPolicyId] = oncallUsers;

      if (!newOncallUsers.length) {
        console.log(`No change to on-call users for escalation policy ${escalationPolicyId}`);
        continue;
      }

      // Include escalation policy metadata in emit
      const escalationPolicy =
        await this.pagerduty.getEscalationPolicy({
          escalationPolicyId,
        });

      newOncallUsers.forEach((user) => {
        this.$emit({
          user,
          escalationPolicy,
        }, {
          summary: `${user.summary} is now on-call for escalation policy ${escalationPolicy.name}`,
        });
      });
    }

    // Persist the new set of on-call users for the next run
    this.setOncallUsersByEscalationPolicy(oncallUsersByEscalationPolicy);
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
PagerDutypagerdutyappThis component uses the PagerDuty app.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
Escalation PoliciesescalationPoliciesIdsstring[]Select a value from the drop down menu.
Interval to poll for new rotationstimer$.interface.timer

The PagerDuty API doesn't support webhook notifications for on-call rotations, so we must poll the API to check for these changes. Change this interval according to your needs.

Trigger Authentication

PagerDuty uses OAuth authentication. When you connect your PagerDuty account, Pipedream will open a popup window where you can sign into PagerDuty and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any PagerDuty API.

Pipedream requests the following authorization scopes when you connect your account:

About PagerDuty

Real-Time Operations and Incident Response

Action

Description:Send a simple message to a Discord channel
Version:1.0.1
Key:discord-send-message

Discord Overview

The Pipedream Discord app enables you to build event-driven workflows that interact with the Discord API. When you authorize the Pipedream app's access to your guilds, you can use Pipedream workflows to perform common Discord actions, or write your own code against the Discord API.

Action Code

import common from "../common/common.mjs";

export default {
  ...common,
  key: "discord-send-message",
  name: "Send Message",
  description: "Send a simple message to a Discord channel",
  version: "1.0.1",
  type: "action",
  async run({ $ }) {
    const {
      message,
      avatarURL,
      threadID,
      username,
      includeSentViaPipedream,
    } = this;

    try {
      const resp = await this.discord.sendMessage(this.channel, {
        avatar_url: avatarURL,
        username,
        content: includeSentViaPipedream
          ? this.appendPipedreamText(message)
          : message,
      }, {
        thread_id: threadID,
      });
      $.export("$summary", "Message sent successfully");
      return resp || {
        success: true,
      };
    } catch (err) {
      console.log(err);
      const unsentMessage = this.getUserInputProps();
      $.export("unsent", unsentMessage);
      throw err;
    }
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
DiscorddiscordappThis component uses the Discord app.
channelchannel$.discord.channel
Messagemessagestring

Enter a simple message up to 2000 characters. This is the most commonly used field. However, it's optional if you pass embed content.

Thread IDthreadIDstring

If provided, the message will be posted to this thread

Usernameusernamestring

Overrides the current username of the webhook

Avatar URLavatarURLstring

If used, it overrides the default avatar of the webhook. Note: Consecutive posts by the same username within 10 minutes of each other will not display updated avatar.

Include link to workflowincludeSentViaPipedreamboolean

Defaults to true, includes a link to this workflow at the end of your Discord message.

Action Authentication

Discord uses OAuth authentication. When you connect your Discord account, Pipedream will open a popup window where you can sign into Discord and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Discord API.

Pipedream requests the following authorization scopes when you connect your account:

botemailidentifyguilds

About Discord

Use this app to create a Discord source that emits messages from your guild to a Pipedream workflow.

More Ways to Connect Discord + PagerDuty

Acknowledge Incident with PagerDuty API on New Message from Discord API
Discord + PagerDuty
 
Try it
Find Oncall User with PagerDuty API on New Message from Discord API
Discord + PagerDuty
 
Try it
Resolve Incident with PagerDuty API on New Message from Discord API
Discord + PagerDuty
 
Try it
Trigger Incident with PagerDuty API on New Message from Discord API
Discord + PagerDuty
 
Try it
Acknowledge Incident with PagerDuty API on Message Deleted (Instant) from Discord API
Discord + PagerDuty
 
Try it
New On-Call Rotation from the PagerDuty API

Emit new event each time a new user rotates onto an on-call rotation

 
Try it
New or Updated Incident from the PagerDuty API

Emit new event each time an incident is created or updated

 
Try it
New Message (Instant) from the Discord API

Emit new event for each message posted to one or more channels in a Discord server

 
Try it
Message Deleted (Instant) from the Discord API

Emit new event for each message deleted

 
Try it
New Command Received (Instant) from the Discord API

Emit new event for each command posted to one or more channels in a Discord server

 
Try it
Acknowledge Incident with the PagerDuty API

Acknowledge an incident. See the docs here

 
Try it
Find Oncall User with the PagerDuty API

Find the user on call for a specific schedule. See the docs here

 
Try it
Resolve Incident with the PagerDuty API

Resolve an incident. See the docs here

 
Try it
Trigger Incident with the PagerDuty API

Trigger an incident. See the docs here

 
Try it
Send Message with the Discord API

Send a simple message to a Discord channel

 
Try it

Explore Other Apps

1
-
12
of
1,600+
apps by most popular

HTTP / Webhook
HTTP / Webhook
Get a unique URL where you can send HTTP or webhook requests
Node
Node
Anything you can do with Node.js, you can do in a Pipedream workflow. This includes using most of npm's 400,000+ packages.
Beta
Python
Python
Anything you can do in Python can be done in a Pipedream Workflow. This includes using any of the 350,000+ PyPi packages available in your Python powered workflows.
Schedule
Schedule
Trigger workflows on an interval or cron schedule.
Beta
Data Stores
Data Stores
Use Pipedream Data Stores to manage state throughout your workflows.
Telegram Bot
Telegram Bot
Telegram is a cloud-based instant messaging and voice over IP service
OpenAI (ChatGPT)
OpenAI (ChatGPT)
OpenAI is an AI research and deployment company with the mission to ensure that artificial general intelligence benefits all of humanity. They are the makers of popular models like ChatGPT, DALL-E, and Whisper.
Google Sheets
Google Sheets
With Google Sheets, you can create, edit, and collaborate wherever you are
Discord
Discord
Use this app to create a Discord source that emits messages from your guild to a Pipedream workflow.
GitHub
GitHub
Where the world builds software. Millions of developers and companies build, ship, and maintain their software on GitHub—the largest and most advanced development platform in the world.
Formatting
Formatting
Pre-built actions to make formatting and manipulating data within your workflows easier.
Slack
Slack
Slack is a channel-based messaging platform. With Slack, people can work together more effectively, connect all their software tools and services, and find the information they need to do their best work — all within a secure, enterprise-grade environment.